AI sales agent · Built for Shopify

Your best salesperson,

selling 24/7 on

Kandid engages every shopper, answers their questions, and guides them all the way to checkout — automatically.

Hero Video
Features

More than a chatbot.
A complete sales agent.

From the first question to checkout - across every channel, fully trained on your brand.

Add to cart, right from the chat

Shoppers add recommended products to their cart without ever leaving the conversation - no page switching, no drop-off.

Pure Nutrition AI
What should I try for daily energy?

One inbox for every channel

Website, WhatsApp and Instagram conversations in a single place - handled automatically by AI, with a one-click human take-over.

InboxAll
AK
Aisha Khan
Anything for night-time?
2:20
RM
Rohan Mehta
Do you ship to Pune?
11:182
PN
Priya Nair
Is this back in stock?
9:43
KS
Karan Shah
Thanks! 🙏
9:02
AK
Aisha Khan
WhatsApp · online
AI
Hi! Looking for something for dry skin
2:18 PM
Hi Aisha 👋 Try our Hydrating Serum 💧
2:18 PM ✓✓
Is it good for sensitive skin too?
2:19 PM
AI is handling this Take over

Train your AI exactly how you want

Tune its greeting, tone, knowledge, skills and handoff rules across every tab - refine how it sells, anytime, no code.

General
Instructions
Human Agent
Order Tracking
Knowledge base
Skills
Greeting message
🌿 Welcome to Pure Nutrition! 😊
Tone & personality
Professional, kind & consultative
Follow-up questions
Objection handling

A dashboard that shows what converts

Track conversations, cart value, orders and Prompt-AI usage in real time - with attribution down to each product.

Traffic
0
Conversations
0
Cart value
$0
Orders
0
Gross sales
$0
Avg order
$0
Conversations over time +18%
Conversion funnel
828 · Kandid Opened
643 · Conversations
362 · Product Showcases
73 · Interactions
34 · Add to Cart
Conversations by page
/collections/shop
/products/rooting-hair-oil
/products/crampeezy-tea
/collections/all
Popular products
Daily Scoop Plant Protein313
Balance Brew228
Crampeezy Tea122
43%
Prompt AI usage
of all conversations
How it works

Live on your store in 3 simple steps

From install to a fully-trained AI sales agent on your site - no code, no developers.

01

Install on Shopify

Add Kandid from the Shopify App Store in one click. We auto-sync your entire product catalog - no manual setup.

Kandid app icon
Kandid: ChatGPT
For E-commerce
Free to install·5.0 (9)
02

Train your AI

Kandid learns your products, FAQs, and brand voice in seconds. Refine its answers and personality anytime.

Training Kandid…0%
Product catalog
Shipping & FAQs
Brand voice & tone
03

Deploy on Website

Customize the widget and hit deploy. Your AI sales agent goes live on every page - ready to convert.

Kandid AI

Hi 👋 How can I help you shop today?

Results

Live data from our personal brands

Real Results for D2C Brands

Real, attributed outcomes from brands running Kandid

$200K+
Kandid-attributed sales

A skincare brand used Kandid to assist customers across product discovery and purchase journeys.

8,485 orders6% of total revenue
Conversion, A/B tested

Kandid-assisted traffic vs normal website traffic.

5.01%
with Kandid
3.85%
without Kandid
$40K+
attributed revenue
In under 3 weeks · skincare brand · 1,395 orders
1.3x
higher AOV
vs overall store average
$26
Kandid AOV
vs $20 store average
24%
higher prepaid rate
fewer COD, fewer RTOs
21% conversion after product recommendations
Wellness brand · Kandid ran live on 50% of website traffic
702k
Visitors exposed
3,847
Meaningful conversations
1,855
Product showcases
394
Attributed orders
Testimonials

Trusted by leading D2C brands

Teams use Kandid to turn conversations into revenue - across website, WhatsApp, and Instagram.

Frido

Frido has been working with Kandid for a while now, and our experience has been consistently excellent. We integrated their AI Sales Assistant early on, and it has evolved beautifully alongside our store's needs. The developer team is the real highlight - they've consistently assisted us with custom integrations and tailored changes that other apps simply don't offer. Their ability to understand our technical requirements and execute them quickly has made them a trusted part of our tech stack. If you want an AI solution backed by a team that actually puts in the work to help your brand succeed, Kandid is the way to go.

Dr Sheth's

We have plugged in Kandid AI's sales bot and we have seen green shoots in the form of influenced orders. The product is neat, good UI / UX and specially the native cart is something which I have not seen with other players. They have also built a custom PDP widget which has a great adoption. The brain / team behind this product is solid and very responsive.

The Basics Woman

We have plugged in Kandid AI's sales bot and we have seen green shoots in the form of influenced orders. The product is neat, good UI / UX and specially the native cart is something which I have not seen with other players. They have also built a custom PDP widget which has a great adoption. The brain / team behind this product is solid and very responsive.

Suroskie

Kandid AI Chat Bot has made our Suroskie experience so much smoother. It instantly answers customer queries, guides shoppers with product recommendations, and feels super friendly and human-like. Our customers love the quick responses, and it has definitely improved our support efficiency. Highly recommended!

SkinInspired

Kandid AI has significantly elevated our customer-experience stack at SkinInspired. The platform delivers high-fidelity responses, understands complex skincare queries, and mirrors our dermatologist-led brand voice with impressive precision. Operationally, it has streamlined our support flow, reduced manual intervention, and improved first-response resolution across key touchpoints.

UP&RUN

A very strong and technical team behind this. The AI chatbot has helped save lot of my time responding to emails. Consumers can get in depth information on the AI bot and even checkout from it. Highly recommended!!

Gytree

It has been amazing! The team is incredibly helpful and guides you through every step with so much patience and clarity. Their support makes the whole setup and usage super easy. Highly recommend!

Kreo

The bot is very accurate in answering even the most niche questions. The team is very proactive in shipping out improvements/features or just troubleshooting any issues faced while conversing with the bot!

Frido Mobility

We've been using Kandid AI for Frido Mobility, and it has been a fantastic addition to our store. The product itself is very intuitive and does a great job of engaging customers and handling queries effectively.

Pricing

Simple plans for every need

Pay-as-you-Grow

Pay only for the visitors you get

Free

$12 for any additional 1,000 visitors

  • 100 free visitors a month
  • Up to 100 products
  • Self-serve onboarding
  • Chat support
  • AI Sales skills
Most Popular!
30-day free trial

Starter

For Business with 10K visitors/mo

$99/month

or $950/year and save 20%

$12 for any additional 1,000 visitors

  • Up to 10K visitors/mo
  • Up to 1,000 products
  • Email support
  • AI Sales skills
  • Custom branding
  • AI training
  • AI product recommendations
30-day free trial

Basic Plan

For Business with 25K visitors/mo

$199/month

or $1,910/year and save 20%

$12 for any additional 1,000 visitors

  • Up to 25K visitors/mo
  • Up to 2,000 products
  • Chat support
  • AI Sales skills
  • Custom branding
  • AI training
  • AI product recommendations
30-day free trial

Standard Plan

For Business with 50K visitors/mo

$350/month

or $3,360/year and save 20%

$12 for any additional 1,000 visitors

  • Up to 50K visitors/mo
  • Up to 5K products
  • Chat support
  • AI Sales skills
  • Custom branding
  • AI training
  • Product recommendations
Book a demo
Get started

Get your best salesperson now

Book a 30-minute demo — see Kandid trained on your store, selling in real time.

  • Live in minutes on your Shopify store
  • Trained on your products & brand voice
  • Sells across website, WhatsApp & Instagram

30-minute walkthrough

See Kandid selling on your store

Pick a time and we will show the live storefront flow, channel setup, and the admin controls without loading the scheduler on this page.

Book demo