Kandid brings your AI sales agent to Instagram - trained on your products, ready to answer every DM and turn every comment trigger into a sales conversation.
All conversations flow into one unified inbox alongside your website and WhatsApp chats.
Followers DM you expecting fast, helpful answers. Kandid delivers - at any hour, for every follower, without burning out your team.
Kandid responds to every Instagram Direct Message instantly - answering product questions, sharing recommendations, and guiding customers toward purchase at any hour.
When someone comments a keyword on your post or reel, Kandid automatically slides into their DMs with a personalized reply - turning viral moments into sales conversations.
The AI recommends the right products based on what the customer asks - with details, images, and a direct path to your Shopify store to complete the purchase.
How it works
Link your Instagram account to Kandid through a simple OAuth flow. No developers, no API keys - just a few clicks.
Define keywords that trigger automatic DMs from your posts and reels. Kandid handles the rest - personalized, on-brand, always on.
Your AI sales agent is live on Instagram. It answers DMs, showcases products, and hands off to your team when human judgment is needed.
Whether you're running a product drop, posting reels, or responding to story replies - Kandid handles the inbox automatically.
Run a product drop? Keywords in comments automatically trigger DMs with product links - capturing every buyer at peak excitement.
Every DM reply to your story or reel is handled by your AI agent - turning passive viewers into active shoppers.
"Where can I buy this?" gets answered instantly with the right product link, price, and availability from your Shopify store.
Instagram is one piece of a complete platform. Kandid gives you a single place to manage website, WhatsApp, and Instagram conversations - with shared analytics and AI insights across all three.
Instagram, WhatsApp, and Website conversations all appear in one place - no app switching, no context lost, no missed DM.
See which posts drive the most DMs, what products get asked about, and how your Instagram channel contributes to revenue.
Every Instagram DM is automatically analyzed and tagged - surfacing customer intent, product interest, and support topics across your whole inbox.
All Instagram features are included across every Kandid plan.